CRM

CRM (Customer Relationship Management)
is the backbone of any forward-thinking business.
Far more than just
a piece of technology,
it is the foundation
for building strong, lasting customer relationships.
With CRM, you can gain deeper insights into market needs, optimize internal processes,
and lay
the groundwork
for sustainable,
long-term growth.

streamlining customer relationship management

customer service elevated to deliver exceptional experiences

boosted sales performance

enhanced internal communication

accelerated sales and revenue growth

market advantage

significant savings in time
and resources
Benefits at both the operational and strategic levels:
- streamlining customer relationship management,
- increasing sales effectiveness,
- improving internal communication,
- elevating customer service
to a higher level.
In FASTPROFIT.5 ERP, the conscious use of CRM leads to:
- increased sales and revenue,
- time and resource savings,
- greater customer loyalty,
- competitive advantage,
- easier business scaling.
CONTRACTORS
The Contractors module in FASTPROFIT.5 ERP brings all customer information together
in a single, easy-to-access hub
— from address details, attachments, and documents
to contacts, tasks, and your CRM calendar.
It even lets you instantly verify contractors through trusted external databases, including GUS, VIES, MF, and the official tax register.

FULL COMPANY INSIGHT
AT YOUR FINGERTIPS
With FASTPROFIT.5 ERP, you gain a complete view of any contractor across your entire organization
— credit limits, bank accounts, assignments,
VAT numbers, waste codes, financial status, securities, business potential, recurring invoices, and transport documents — all in one central location.
ACCESS TO ANALYTICS
From within the Contractors module, you can access powerful analytics
on each client, covering sales performance, purchasing history,
and settlements. These insights empower you to make faster, better-informed business decisions and seize new growth opportunities.
With FASTPROFIT.5 ERP, you can group partners into contractor platforms, unlocking a range of benefits:
- quick and efficient partner search tailored to the type
of cooperation, - informed decision-making that minimizes commercial risk,
- built-in safeguards
to prevent errors, such as granting deferred payment terms to clients under debt collection, - secure access control
— employees see only the information
they are authorized to, based on
a clearly defined rights
and permissions model.
CRM CALENDAR
The CRM Calendar in FASTPROFIT.5 ERP is a powerful tool designed to streamline planning and team coordination.
It lets you:
- effortlessly manage your events and tasks,
- organize events by type,
such as sales visits, payment reminders,
or Teams meetings, - delegate tasks to one
or multiple team members with ease, - control access based on permissions, ensuring
the right people see
the right tasks, - visualize your schedule
as a daily, weekly, or monthly calendar
— or as a convenient list, - synchronize seamlessly
with Google Calendar
for real-time updates, - monitor progress
with percentage-based task tracking.

GANTT CHART
The Gantt chart in FASTPROFIT.5 ERP provides a clear, graphical view of your project schedule, helping you plan efficiently
and understand task dependencies at a glance.
Easily view your timeline by day, workweek, full week, or month
— just like a calendar — and stay
in complete control of every project milestone.
